Vacation Travel - Website Bookings

BOOKING CONDITIONS
Your holiday or flight is covered by the booking conditions of the relevant Tour Operator. Please read the booking conditions in the relevant Tour Operator' s brochure. Should you require clarification of these Booking Conditions, please contact us at mail@vacationtravel.co.uk.

CHANGES TO YOUR BOOKING
Correct information should be given at the time of booking. Any changes made to your booking may incur an administration charge.

PRICES
All prices displayed on this website are those supplied by Tour Operators. The final holiday balance may vary from that advertised as a result of airport security charges/ local taxes etc. All costings are subject to final confirmation as on the Tour Operator' s invoice.

ACCURACY OF INFORMATION ON THIS SITE
We try to be as accurate as possible in the information we provide on our website. We shall not be liable for any price changes and losses or damages you may suffer arising out of your use of the information on this Website.

TRAVEL DOCUMENTS
The Tour Operator normally issues travel documents 2-3 weeks prior to departure. Please check all documents carefully. If your booking is travelling within 2 weeks a small additional fee may be payable for the collection of your tickets from the airport.

PASSPORTS
All clients must be in possession of a full 10-year British or EC passport valid for at least 6 months after your intended date of return.

VISAS
The following applies to EC passport holders. Visas are required to be purchased in advance for certain countries, including Egypt and India. Other countries, including Turkey require tourist single entry visas to be purchased on arrival. If you are not travelling on an EC passport, other rules may apply. Please check with us for advice or contact the embassy of the country you're travelling to.

HEALTH REQUIREMENTS
Health regulations are subject to change. Please check with your own doctor before departure. Further information is contained in the DOH leaflet T4 (Health Advice for Travellers), available from your local DOH office. Further information can be found at www.doh.gov.uk. It is your responsibility to ensure that you hold the correct documents with regards to passport, visas and health regulations. Any cost incurred in obtaining such documentation must also be borne by you. The information given is for British passport holders travelling on holiday. Non-British passport holders and people travelling on business should check with the relevant embassy for details.

COMPLAINTS & DISPUTES
If you have a problem during your holiday, please inform the relevant supplier (e.g. Your hotelier) and our resort representative immediately who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our "Customer Services Department". If you fail to follow this simple procedure, we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort, and this may affect your rights under this contract. We will endeavour to respond to any complaints promptly, and keep you informed of the progress of our investigations. If you are unsatisfied with our suggested resolution, you may request a review by writing to "The Managing Director", Vacation Travel Blackpool Ltd, 11 Birley Street, Blackpool, Lancashire, FY1 1EG.

OUR LIABILITY
We act only as a booking agent and have no liability for any aspects of the arrangements. In particular, have no liability for any death, personal injury or loss of whatever nature you may suffer. The contract and all matters arising from it are governed by English Law and subject to the jurisdiction of the courts of England and Wales.

PRIVACY POLICY
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring that proper security measures are in place to protect your information in our care. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

You are entitled to a copy of your information held by us. If you would like to see this please ask us. [We may make a small charge for providing this to you].